Job Updates & Notifications
Pre-service reminders, ETAs, and weather delay notifications keep your customers informed and happy.
Customer anxiety is real. 'When are they coming?' 'Did they forget about me?' Proactive communication eliminates these concerns and dramatically improves customer satisfaction. Our automated notification system keeps customers informed at every step, reducing no-shows by 40% and support calls by 65%.
How It Works
24-Hour Reminder
Day before service, customers receive a confirmation reminder with scheduled time window and any prep instructions.
On-the-Way Alert
Morning of service, automated message confirms the crew is on schedule with estimated arrival time.
Real-Time Updates
If running late or weather delays occur, customers are notified immediately with new expectations.
Completion Notice
Service completed notification with summary of work done and any follow-up care instructions.
Key Benefits
See It In Action
Weekly lawn mowing service communication
Hi Mike! Just a reminder that your weekly lawn service is scheduled for tomorrow (Thursday) between 9 AM - 12 PM. Please make sure the back gate is unlocked. See you then! š±
Wed 6:00 PM
Good morning! Our crew is on schedule and should arrive at your property around 10:30 AM today. Thanks for being a great customer!
Thu 8:15 AM
We've finished up your lawn service! Mowed, edged, and blew off all hard surfaces. Everything's looking great. Your next service is scheduled for next Thursday. Have a wonderful day!
Thu 10:55 AM
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